Current events have prompted many businesses to re-evaluate their working situation. Some businesses will find the need to work remotely as much as possible. At The Tech Zen, we want to make you aware of the current capabilities we can provide to our clients.
Remote Access – Being able to remotely access your
office resources from home can be critical for your business. We can deploy a
remote access solution on the computers in your office which will allow you to
use a personal computer from another location to gain access to the
applications and files at your office. Our preferred software for remote access
is ScreenConnect but there are other options such as Teamviewer and Logmein that
can also be deployed if needed.
Hosted VoIP – A majority of our clients use our Hosted Voice over IP Business Phone System which is a full-featured phone in the office that has the capability to be brought home and connected to the router in your home and this provides phone service as if you were in the office. This is a full-featured phone system and sometimes it can be less expensive than a traditional phone service while providing more features than those that are offered by your local phone company or ISP. Learn more about our Hosted VoIP Solution.
VPN – If you need access to the resources on your
network in the office, we can review your current setup and configuration to
see if a Virtual Private Network is the right solution for your situation. Example:
If you use your laptop as your only business computer but still need to
access systems and resources physically located in the office such as shared
files/folders. A VPN would allow you to
use a single computer that will behave as if you were still in the office. This
solution does require equipment to be configured in the office that will allow
a remote computer to gain access to the network. A Static IP is also
recommended for this solution.
Cloud File Storage – A cloud storage solution would enable a centralized location for your files that can be accessed from anywhere over the internet. Example: Multiple employees need access to the company files in order to work from home. This solution provides an internet-accessible folder so employees can work on the same shared files as if they were in the office. This can be done with numerous platforms such as Axcient Anchor, Dropbox, One Drive, and more… We can help find the right solution for you.
Communication/Collaboration – Platforms such as
Microsoft Teams which is part of Office 365 business can be utilized to
collaborate, chat, conference calls, and share files for various projects. This
is something that we can help provision and deploy quickly.
There are a number of solutions available that can be
customized to fit your specific business needs.
Please reach out to us to discuss any of the options listed above. It is our sincere hope that we can help you
maintain as much continuity in your business as possible during this difficult
time.
The Tech Zen offers a range of services to solve your technology troubles. Each of our technicians has over 10 years of experience in servicing both PC and Apple environments. We can address your internet security concerns, provide data backup solutions, and offer ongoing support for your office to provide peace of mind. Contact us to find out how we can help.
